At the end of the day, natural-gas peakers sit back there and get financed so that the Midwest corridor can have a huge [period] of four to five days of no wind. The peakers are running big time to make that up, because that is the swing piece that can always be turned on.

I'm not an educator ... I'm a learner.

And knowledge management is a means, not an end.

When you lose a customer, it can be tempting to tell each other, "That customer's not very sharp. They just made the wrong decision".

Well depending on the government, you either work through the government, which is ideal, because then you're strengthening their capabilities, or you work through the non-governmental organizations. It's never easy, and you know, it's just about the very basics of health. This is not hospitals. This is just primary health care [in Africa], the most simple things, and even so, getting the supplies out, getting the trained workers there.

That way you can be certain to learn something you didn't know previously.

Apple has always leveraged technologies that the PC industry has driven to critical mass - the bus structures, the graphics cards, the peripherals, the connection networks, things like that - so they're kind of in the PC ecosystem and kind of not.