I appoint the laziest person to do the hardest job as they'll find the easiest way to do it

In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that.

This [philanthropy] work is even more fascinating. It requires us to think harder about how we build partnerships, who we get behind. And yet we get to see progress that in some ways is even more profound than the great advances that digital technology has provided.

It is hard to smash a computer when you're laughing.

Microsoft is a company that manages imagination.

Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without the talking about the other.

Philanthropy should be taking much bigger risks that business. If these are easy problems, business and government can come in and solve them.