Microsoft is a company that manages imagination.

Expectations are a form of first-class truth: If people believe it, it's true.

You know, I'm a big believer in touch and digital reading, but I still think that some mixture of voice, the pen and a real keyboard - in other words a netbook - will be the mainstream on that.

If we have optimism without empathy then it doesn't matter how much we master the secrets of science. We're not really solving problems, we're just working on puzzles.

In a budget, how important is art versus music versus athletics versus computer programming? At the end of the day, some of those trade-offs will be made politically.

The barrier to change is not too little caring; it is too much complexity. To turn caring into action, we need to see a problem, see a solution, and see the impact. But complexity blocks all three steps.

Giving money effectively is almost as hard as earning it in the first place.