No more misquoted forms, lost invoices, redundant entries, missing checks, or delays caused by incomplete paperwork.

'I don't know' has become 'I don't know yet'.

Nobody has a guaranteed position in computer technologies business. We've done some good work, but all of these products become obsolete so fast and the structure of the business as it broadens out is going to be so different.

Sometimes we do get taken by surprise. For example, when the Internet came along, we had it as a fifth or sixth priority.

Getting the word out that, yes vaccines are great, the safety data's very, very clear, including any of these specific concerns, that's very important to our foundation.

The scientific understanding of some of these [childhood] diseases is advancing quite rapidly. There's some things like premature birth or nutrition, first day deaths that we need a lot more insights so that we can build the tools to solve those problems.

Even for the diseases we don't focus on, cancer, heart disease, you're going to be way better off being sick 10 years from now than any time in the past.