Embrace bad news to learn where you need the most improvement.

No more misquoted forms, lost invoices, redundant entries, missing checks, or delays caused by incomplete paperwork.

We have over 60 million machines that can take the same diskette, plug it in and immediately ah, that that software's working. And so it's created the worldwide software industry that... that is so very competitive and moving so quickly.

Customers want high quality at low prices and they want it now.

The best teacher is very interactive.

Microsoft's only factory asset is the human imagination.

A lot of people assume that creating software is purely a solitary activity where you sit in an office with the door closed all day and write lots of code.