I could name about a dozen paths, and you'd like to have a whole bunch of research on all those paths, and then, eventually, at least four to five companies with really significant financing try and get to big scale, going down and really trying to prove it out.

Embrace bad news to learn where you need the most improvement.

We've got to put a lot of money into changing behavior.

Playing Bridge is a pretty old fashioned thing in a way that I really like. I was watching my daughter ride horses this weekend and that is also a bit old fashioned but fun. I do the dishes every night - other people volunteer but I like the way I do it.

Sometimes we do get taken by surprise. For example, when the Internet came along, we had it as a fifth or sixth priority.

More and more software would just increase the number of tasks that the computer would help solve.

Everything on the internet is real god damn it!