You have to have a certain realism that government is a pretty blunt instrument and without the constant attention of highly qualified people with the right metrics, it will fall into not doing things very well.

The need to communicate effectively with your customers will come up again and again.

The future of advertising is the Internet.

Another trick in software is to avoid rewriting the software by using a piece that's already been written, so called component approach which the latest term for this in the most advanced form is what's called Object Oriented Programming.

We all need people who will give us feedback. That's how we improve.

If you were born poor, it's not your fault. But if you die poor it is.

Improving the health & productivity of the poorest is one of the best investments you can make in the future of the world