The outside perception and inside perception of Microsoft are so different. The view of Microsoft inside Microsoft is always kind of an underdog thing.

It's easier to add things on to a PC than it's ever been before. It's one click, and boom, it comes down.

Our leadership [in Microsoft ] has that - "hey, we are the best in certain ways," and so we get the best people. That any kind of positive dynamic is quite good, so I love what's going on there, it's fun.

Headlines, in a way, are what mislead you because bad news is a headline, and gradual improvement is not.

We've got to put a lot of money into changing behavior.

The only thing I understand deeply, because in my teens I was thinking about it, and every year of my life, is software. So I'll never be hands-on on anything except software.

The pace of progress in biology creates a foundation that naturally gets picked up by the biotech and pharmaceutical industry to solve rich-world diseases. This is attractive science. It's science that people want to work on.