Your most unhappy customers are your greatest source of learning.

I find golf very relaxing. It's a way to get away from work and get outside. It's a lot of fun, and once you get going it's almost kind of addictive.

If you go back to 1800, everybody was poor. I mean everybody. The Industrial Revolution kicked in, and a lot of countries benefited, but by no means everyone.

Whatever they announce, they announce. They're in their honeymoon period, and anything they announce gets hype ... They will obviously branch out beyond Internet search, but I think the expectations won't live up to reality.

[Africa] is the one continent where you still have a lot more young people than old people. So making sure they're healthy, good nutrition, good education. That'll be important for the world.

Television is not real life. In real life people actually have to leave the coffee shop and go to jobs.

People who feared IBM were wrong, ... Technology is ever-changing.