If the 1980s were about quality and the 1990s were about reengineering, then the 2000s will be about velocity.

Virtually every company will be going out and empowering their workers with a certain set of tools, and the big difference in how much value is received from that will be how much the company steps back and really thinks through their business processes, thinking through how their business can change, how their project management, their customer feedback, their planning cycles can be quite different than they ever were before.

Windows 2000 already contains features such as the human discipline component, where the PC can send an electric shock through the keyboard if the human does something that does not please Windows.

Every three years, we have to go to the governments and say, okay, you know you're saving millions of lives and even though your budgets are tight, helping Africa avoid this disaster really is a priority.

I read a lot of obscure books and it is nice to open a book.

Being flooded with information doesn't mean we have the right information or that we're in touch with the right people.

As we get robots becoming more sophisticated, I think we should worry sooner rather than later on how much they could take over, but I think it'll mostly be a positive thing. In terms of deadlines it won't be any worse than nuclear weapons.