To a winner, complacency and overconfidence can be destructive. To losers, desperation and despondency are just as harmful.

I often think about the class differences involved in "jobs" vs. "careers."

Writing headlines is a specialty - there are outstanding writers who will tell you they couldn't write a headline to save their lives.

I caution against beginning or ending a quotation with ellipses

You can only succeed when people are communicating, not just from the top down, but in complete interchange. Communication comes from fighting off my ego and listening.

Strength of will - is essential to your survival and success. The competitor who won't go away, who won't stay down, has one of the most formidable competitive advantages of all. In evaluating people, I prize ego. It often translates into a fierce desire to do their best and an inner confidence that stands them in good stead when things really get rough. Psychologists suggest that there is a strong link between ego and competitiveness. All the great performers I've ever coached had ego to spare.

To a winner, complacency and overconfidence can be destructive. To losers, desperation and despondency are just as harmful.