Nothing is more effective than sincere, accurate praise.

Many people erroneously think they have only one chance to succeed, and if they miss that chance, they are doomed to failure. In fact, most people have several opportunities to succeed.

You can only succeed when people are communicating, not just from the top down, but in complete interchange. Communication comes from fighting off my ego and listening.

I'm not one of those "omg texting kids rite bad" alarmists. I just think there's an interesting nexus where the Internet itself hastened language change when it comes to Internet terms.

On occasion I omit commas. On occasion, I use them. (The more you know about English, the less you're likely to think there are unbreakable "rules" for a lot of these things.)

By instinct we-leaders-want to run hard all the time; by intellect we know this is not possible. Reconciling those two positions in the context of leadership is an ongoing challenge.

The culture precedes positive results. It doesn't get tacked on as an afterthought on your way to the victory stand. Champions behave like champions before they're champions: they have a winning standard of performance before they are winners.