Nothing is more effective than sincere, accurate praise.

Strength of will - is essential to your survival and success. The competitor who won't go away, who won't stay down, has one of the most formidable competitive advantages of all. In evaluating people, I prize ego. It often translates into a fierce desire to do their best and an inner confidence that stands them in good stead when things really get rough. Psychologists suggest that there is a strong link between ego and competitiveness. All the great performers I've ever coached had ego to spare.

Invest in great relationships, they will pay a lifetime of dividends.

There is a weird phenomenon where technology seems to be getting dumber in some ways as it gets smarter.

Consistent effort is a consistent challenge.

By instinct we-leaders-want to run hard all the time; by intellect we know this is not possible. Reconciling those two positions in the context of leadership is an ongoing challenge.

Calculated risks are part of what you do, but the idea that something completely crazy will work just because it's completely crazy is completely crazy.