When you think about email or IMing, why aren't you writing back? I can see your avatar, I know you're online, why aren't you writing me back? But with Twitter, everybody sends their responses to Twitter, and Twitter then sends them out to everyone. So there's not this constant connection. You can be hyperconnected, then you can take a break for a couple days and it's fine.

Understand that you dont have all the answers, you just have to start somewhere and keep an open mind.

I haven't been paying attention to politics long enough to have really smart opinions.

I started out as an artist, and I continue to think of myself as an artist first, and a technologist and entrepreneur after that.

If people are passionate about your product, whether it's because they're hating or loving it, those are both good scenarios.

Positive culture comes from being mindful, and respecting your coworkers, and being empathetic.

Twitter provides a great amount of timely information, but we still need those people to fill out the rest of the story and the context.