Success isn´t guaranteed, but failure is certain if you aren´t truly emotionally invested in your work.
With Twitter, it's as easy to unfollow as it is to follow.
Willingness to take risks is the path to success.
The future of marketing is philanthropy.
There's a lot of social input when you put these things out there. People's ideas cross with other people's thoughts.
We hired a CSR person at Twitter, years before we hired our first sales person, to make sure we had a culture and impact of doing good.