The most rewarding thing for me has been this affirmation for me that people are basically good and smart, and if you give them a simple tool that allows them to exhibit that behavior, they'll prove it to you every single day.

We can break news really fast. When an earthquake happens, there are people Twittering about it.

In any leadership position, you're always going to be disappointing somebody.

The two things I use the most are the MacBook Air and my iPhone. Those are my two most-used gadgets that are dented, scratched and smashed.

The determination that led me to create a new sports team taught me an important lesson: opportunity is manufactured.

There are a lot of sources of information out there, so why don't you curate for yourself a list, like a real timeline of information, like the New York Times, or JetBlue, or your friends, or this comedian, or this guy who pretends to be a cat, or whatever it is, whatever entertains you, whatever you find useful.

I'd dropped out of college to start design thing.