People first. Technology second.

You don't have to spend the entire day hunched over your computer consuming this information. Maybe, it is as simple as once in a while glancing down at the device that's invaluable to you or many reasons, catching up, or it lets you know when you should know something. But as these things get better and we get more connected in it, it will get more sophisticated.

Positive culture comes from being mindful, and respecting your coworkers, and being empathetic.

When you think about email or IMing, why aren't you writing back? I can see your avatar, I know you're online, why aren't you writing me back? But with Twitter, everybody sends their responses to Twitter, and Twitter then sends them out to everyone. So there's not this constant connection. You can be hyperconnected, then you can take a break for a couple days and it's fine.

When you hand good people possibility, they do great things.

I think Twitter has brought something totally new to the table.

You can shut down a service, and yet people will find ways to communicate.