In any leadership position, you're always going to be disappointing somebody.
Design is a career where you learn creative decision making.
Twitter provides a great amount of timely information, but we still need those people to fill out the rest of the story and the context.
When you hand good people possibility, they do great things.
The normal press cycle is to put a company on a pedestal and then knock it down. It's much more interesting that way.
A personal belief is that if you're not personally invested in what you're working on, you'll fail.