Even the simplest tools can empower people to do great things.

There's no such thing as a superhero, but together we can world in a new direction.

Creativity comes from constraint.

People first. Technology second.

We hired a CSR person at Twitter, years before we hired our first sales person, to make sure we had a culture and impact of doing good.

Positive culture comes from being mindful, and respecting your coworkers, and being empathetic.

Lesson number one: opportunity can be manufactured. Yes, you can wait around for the right set of circumstances to fall into place and then leap into action but you can also create those set of circumstances on your own. In so doing, you manufacture your own opportunities. This has helped me immeasurably.