She writes that one of the moments that she felt most useful was when her mother had a headache, and she would stroke her head and rub her forehead. And I think Eleanor Roosevelt's entire life was dedicated to two things: (one) making it better for all people, people in trouble and in need, like her family.

Like traditional upper class families, there are nannies and servants, and the children, you know, come in to say good-night before they go to bed. There's very little private time with the children in the early years. Actually, there's much more private time with the children in the 20s.

Well, when Eleanor Roosevelt's mother dies, she goes to live with her Grandmother Hall. And her Grandmother Hall is in mourning. She's in widow's weeds. She's in her 50s, but appears very old. And she's exhausted from raising rather out-of-control children. Her favorite daughter, Anna, has died (Eleanor's mother), and she has living at home two other sons, Vallie and Eddie. And they are incredible sportsmen, incredible drinkers, out-of-control alcoholics.

I think that Eleanor Roosevelt really learned about the limits of power and influence from Arthurdale. She could not make some things happen. And she particularly learned that she could not, just because she was nominally in charge, she could not change people's hearts and minds; that a very long process of education would result before race was on the national agenda. And it really did move her into the racial justice arena with both feet. She came out fighting.

I think that, very often there's a pain that's just too painful to touch. You'll break apart. And I think her mother's death and disappearance and abandonment was something she just never could deal with. Eleanor Roosevelt, when she's really very unwell in 1936, she takes to her bed. She has a mysterious flu.

I mean, if you pause over what it means at the age of 76 that Eleanor Roosevelt wrote, the happiest single day of her life was the day she made the first team at field hockey. Field hockey is a team sport. Field hockey is a knockabout - I mean, picture Allenswood, the swamps of north London. It's a messy sport. So she really enjoyed playing this rough-and-tumble sport in the mud of Allenswood, a team sport. And she was very competitive. And she loved being competitive, and she loved to win. And that, I think, was all of the things that Allenswood enabled.

And you can really see in all of these issues that are priorities for Eleanor Roosevelt, where the compromises are painful, the compromises are hard, and the difficulties between them really begin to loom very large by 1936, by 1938.