In one way, it is this sense of order and also love that, I think, really saved Eleanor Roosevelt's life. And in her own writing, she's very warm about her grandmother, even though, if you look at contemporary accounts, they're accounts of horror at the Dickensian scene that Tivoli represents: bleak and drear and dark and unhappy. But Eleanor Roosevelt in her own writings is not very unhappy about Tivoli.

I think her Grandmother Hall gave her a great sense of family love, and reassurance. Her grandmother did love her, like her father, unconditionally. And despite the order and the discipline - and home at certain hours and out at certain hours and reading at certain hours - there was a surprising amount of freedom. Eleanor Roosevelt talks about how the happiest moments of her days were when she would take a book out of the library, which wasn't censored.

I think that, very often there's a pain that's just too painful to touch. You'll break apart. And I think her mother's death and disappearance and abandonment was something she just never could deal with. Eleanor Roosevelt, when she's really very unwell in 1936, she takes to her bed. She has a mysterious flu.

Eleanor Roosevelt's very helpful to a lot of children who cannot speak French, who do not write well. And Marie Souvestre is fierce. She tears up students' papers that are not, you know, perfect. And Eleanor Roosevelt goes around, again, being incredibly helpful to children in need, children in trouble. And her best friends are the naughtiest girls who are in trouble. And she is a leader. And she is encouraged to be a leader. And everybody falls in love with her. She's a star.

She [Eleanor Roosevelt]wants a life of her own. Her grandmother could have been a painter. Her grandmother could have done so much more than she did with her life. And Eleanor Roosevelt decides she is going to do everything possible with her life. She's going to live a full life.

Like traditional upper class families, there are nannies and servants, and the children, you know, come in to say good-night before they go to bed. There's very little private time with the children in the early years. Actually, there's much more private time with the children in the 20s.

I think that Eleanor Roosevelt really learned about the limits of power and influence from Arthurdale. She could not make some things happen. And she particularly learned that she could not, just because she was nominally in charge, she could not change people's hearts and minds; that a very long process of education would result before race was on the national agenda. And it really did move her into the racial justice arena with both feet. She came out fighting.