In one way, it is this sense of order and also love that, I think, really saved Eleanor Roosevelt's life. And in her own writing, she's very warm about her grandmother, even though, if you look at contemporary accounts, they're accounts of horror at the Dickensian scene that Tivoli represents: bleak and drear and dark and unhappy. But Eleanor Roosevelt in her own writings is not very unhappy about Tivoli.

So in 1924, Eleanor Roosevelt really gets a sense of what the limits of the battle and the contours of the battle are going to be. The men are contemptuous of the women, and the women really need to organize. She writes an article which becomes an article she writes in different ways over and over and over again: Women need to organize. They need to create their own bosses. They need to have support networks and gangs so that they are a force.

I think Eleanor Roosevelt always had a most incredible comfort writing letters. I mean, she was in the habit of writing letters. And that's where she allowed her fantasies to flourish. That's where she allowed her emotions to really evolve. And that's where she allowed herself to express herself really fully, and sometimes whimsically, very often romantically. And it really starts with her letters to her father, who is lifelong her primary love.

Well, in Washington, this is a very hard time for Eleanor and Franklin. This is when Lucy Mercer first appears. And Lucy Mercer is Eleanor Roosevelt's own secretary. Very beautiful young woman, not unlike Eleanor Roosevelt: tall, blonde, thick haired. And FDR is having an affair with her, which Eleanor Roosevelt finds out when FDR returns from Europe in 1918 with the famous flu of 1918.

And if you look at pictures of Eleanor between 1918 and 1921, she becomes anorexic. She really loses a tremendous amount of weight. That's when her teeth really go bad. It's a terrible, terrible time for her. And she has five children, ranging in age from three to 10. It's an emotionally terrible ordeal.

Eleanor Roosevelt fights for an anti-lynch law with the NAACP, with Walter White and Mary McLeod Bethune. And she begs FDR to say one word, say one word to prevent a filibuster or to end a filibuster. From '34 to '35 to '36 to '37 to '38, it comes up again and again, and FDR doesn't say one word. And the correspondence between them that we have, I mean, she says, "I cannot believe you're not going to say one word." And she writes to Walter White, "I've asked FDR to say one word. Perhaps he will." But he doesn't. And these become very bitter disagreements.

I mean, her father was an alcoholic, and her mother was the suffering wife of a man who she could never predict what he would do, where he would be, who he would be. And it's sort of interesting because Eleanor Roosevelt never writes about her mother's agony. She only writes about her father's agony. But her whole life is dedicated to making it better for people in the kind of need and pain and anguish that her mother was in.