Every intelligent being enjoys complexity.
I think interactive television is doomed. It's a dead end.
A design isn't finished until someone is using it.
Culture and technology exist in a dynamic reciprocal relationship. Culture comprehends technology through the means of narratives or myths, and those narratives influence the future shape and purposes of technology. The culture-technology circuit is at the heart of cultural evolution.
You don't have to please everyone-you have to please the user.
I fervently believe in research as a necessity for good design, and I teach it that way.