People buy products for what they can do, not for what they are.

You can't talk about leadership without talking about responsibility and accountability...you can't separate the two. A leader must delegate responsibility and provide the freedom to make decisions, and then be held accountable for the results.

Leadership is the ability of a single individual through his or her actions to motivate others to higher levels of achievement.

While every body wants it, most don't want to give it.

A real leader has the ability to motivate others to their highest level of achievement; then gives them the opportunity and the freedom to grow.

. . . top management should spend 40 to 50 percent of its time educating and motivating its people . . .

People buy products for what they can do, not for what they are.