It is a direction not a destination.

True empathy is always free of any evaluative or diagnostic quality. This comes across to the recipient with some surprise. "If I am not being judged, perhaps I am not so evil or abnormal as I have thought".

One of the most revolutionary concepts to grow out of our clinical experience is the growing recognition that innermost core of man's nature - the deepest layers of his personality, the base of his 'animal nature' - is basically socialized, forward-moving, rational and realistic... He is realistically able to control himself, and he is incorrigibly socialized in his desires. There is no beast in man, there is only man in man.

When the other person is hurting, confused, troubled, anxious, alienated, terrified; or when he or she is doubtful of self-worth, uncertain as to identity, then understanding is called for. The gentle and sensitive companionship of an empathic stance… provides illumination and healing. In such situations deep understanding is, I believe, the most precious gift one can give to another.

There are as many "real worlds" as there are people!

Unless man can make new and original adaptations to his environment as rapidly as his science can change the environment, our culture will perish.

The elements in a relationship which seem impossible to share, the secretly disturbing, dissatisfying elements, are the most rewarding to share. This is a hard, risky, frightening thing to learn, and it needs to be re-learned over and over.