The education situation which most effectively promotes significant learning is one in which (1) threat to the self of the learner is reduced to a minimum and (2) differential perception of the field of experience is facilitated

I believe I know why it is satisfying to me to hear someone. When I can really hear someone, it puts me in touch with him; it enriches my life. It is through hearing people that I have learned all that I know about individuals, about personality, about interpersonal relationships.

True empathy is always free of any evaluative or diagnostic quality. This comes across to the recipient with some surprise. "If I am not being judged, perhaps I am not so evil or abnormal as I have thought".

what is most personal is most universal

The curious paradox is that when I accept myself just as I am, then I can change.

It is that the individual has within him or herself vast resources for self-understanding, for altering the self-concept basic attitudes, and his or her self-directed behavior - and that these resources can be tapped if only a definable climate of facilitative psychological attitudes can be provided

So, as you can readily see from what I have said thus far, a creative, active, sensitive, accurate, empathic, nonjudgmental listening is for me terribly important in a relationship. It is important for me to provide it; it has been extremely important, especially at certain times in my life, to receive it. I feel that I have grown within myself when I have provided it; I am very sure that I have grown and been released and enhanced when I have received this kind of listening.