When a person realizes he has been deeply heard, his eyes moisten. I think in some real sense he is weeping for joy. It is as though he were saying, "Thank God, somebody heard me. Someone knows what it's like to be me".

I believe that the testing of the student's achievements in order to see if he meets some criterion held by the teacher, is directly contrary to the implications of therapy for significant learning.

It is astonishing how elements that seem insoluble become soluble when someone listens.

The only reality I can possibly know is the world as I perceive it at this moment. The only reality you can possibly know is the world as you see it at this moment. And the only certainty is that those perceived realities are different. There are as many “real worlds” as there are people!

If I can listen to what he can tell me, if I can understand how it seems to him; if I can see its personal meaning for him, if I can sense the emotional flavor which it has for him, then I will be releasing potent forces of change in him.

I have learned that in any significant or continuing relationship, feelings which are persistent had best be expressed. If they are expressed as feelings owned by me, the result may be temporarily upsetting but ultimately far more rewarding than any attempt to deny or conceal them.

Man's inability to communicate is a result of his failure to listen effectively.