When a person realizes he has been deeply heard, his eyes moisten. I think in some real sense he is weeping for joy. It is as though he were saying, "Thank God, somebody heard me. Someone knows what it's like to be me".

Am I living in a way which is deeply satisfying to me, and which truly expresses me?

We can choose to use our growing knowledge to enslave people in ways never dreamed of before, depersonalizing them, controlling them by means so carefully selected that they will perhaps never be aware of their loss of personhood.

The good life is a process, not a state of being. It is a direction not a destination.

Empathy is a special way of coming to know another and ourself, a kind of attuning and understanding. When empathy is extended, it satisfies our needs and wish for intimacy, it rescues us from our feelings of aloneness.

A second characteristic of the process which for me is the good life, is that it involves an increasingly tendency to live fully in each moment. I believe it would be evident that for the person who was fully open to his new experience, completely without defensiveness, each moment would be new.

There is another peculiar satisfaction in really hearing someone: It is like listening to the music of the spheres, because beyond the immediate message of the person, no matter what that might be, there is the universal. Hidden in all of the personal communications which I really hear there seem to be orderly psychological laws, aspects of the same order we find in the universe as a whole. So there is both the satisfaction of hearing this person and also the satisfaction of feeling one's self in touch with what is universally true.