I think one of the big errors people are making right now is thinking that old-style businesses will be obsolete, when actually they will be an important part of this new civilization. Some retail groups are introducing e-commerce and think that the bricks are no longer useful. But they will continue to be important.

No, my father passed away when I was 13 years old. I was very young.

You cannot have people in your organization who are pessimists. They take you to mediocrity.

I think that anything that has privileges have responsibility and all people that is clear about their responsibility has compromise.

Firm and patient optimism always yields its rewards.

The key is the Internet. The United States is by far the most advanced country in this new digital culture, so we have to be there. The Internet is the heart of this new civilization, and telecommunications are the nervous system, or circulatory system.

I studied engineering in the national university, the Universidad Autonoma, in San Ildefonso.