I think the success around any product is really about subtle insights. You need a great product and a bigger vision to execute against, but its really those small things that make the big difference.
Chad HurleyWith YouTube - with the Internet in general - you have information overload. The people who dont necessarily get credit are the curators.
Chad HurleyAs you start building the product, don't assume that you know all the answers. Listen to the community and adapt. We had a lot of our own ideas about how the service would evolve. Coming from PayPal and eBay, we saw YouTube as a powerful way to add video to auctions, but we didn't see anyone using our product that way, so we didn't add features to support it.
Chad Hurley