The first step is to measure whatever can easily be measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide.
Charles HandyLife can only be understood backwards but you have to live it forward. You can only do that by stepping into uncertainty and by trying, within this uncertainty, to create your own islands of security....The new security will be a belief that ...if this doesn't work out you could do something else. You are your own security.
Charles HandyPresidents, leaders, to be effective have to represent the whole to the parts and to the world outside. They may live in the centre but they must not be the centre. To reinforce the common sense they must be a constant teacher, ever travelling, ever talking, ever listening, the chief missionary of the common cause.
Charles HandyWhy don't we teach our children in school what they are? We should say to them, 'You are unique... you have the capacity for anything. You are a marvel'.
Charles HandyI like less the story that a frog if put in cold water will not bestir itself if that water is heated up slowly and gradually and will in the end let itself be killed, boiled alive, too comfortable with continuity to realize that continuous change at some point may become intolerable and demand a change in behaviour.
Charles Handy