Creativity is born of chaos, even if it is somewhat difficult to glimpse the possibilities in the midst of the confusion.
Charles HandyThe first step is to measure whatever can easily be measured. This is OK as far as it goes. The second step is to disregard that which can't be easily measured or to give it an arbitrary quantitative value. This is artificial and misleading. The third step is to presume that what can't be measured easily really isn't important. This is blindness. The fourth step is to say that what can't be easily measured really doesn't exist. This is suicide.
Charles HandyForget land, buildings, or machines-the real source of wealth today is intelligence, applied intelligence. We talk glibly of "intellectual property" without taking on board what it really means. It isn't just patent rights and brand names; it is the brains of the place.
Charles HandyOrdinary citizens are so accepting of what is going on, grumbling when their material interests were affected, but seemingly accepting the spiritual poverty so characteristic of today.
Charles Handy