If there is one general law of communication it is that we never communicate as effectively as we think we do.
Charles HandyThe market is a mechanism for sorting the efficient from the inefficient, it is not a substitute for responsibility.
Charles HandySome of my unhappiest moments have been in organizations. Somehow it seems to be quite respectable to do things in organizations that you would never do in private life. I have had people insult me to my face in front of colleagues. I have had my feelings rammed down my throat on the pretext that it would do me good. I have been required to do things which I didn't agree with because the organization wished it... In my worst moments I have thought organizations were places designed to be run by sadists and staffed by masochists.
Charles HandyI believe that a lot of our striving after the symbols and levers of success is due to a basic insecurity, a need to prove ourselves. That done, grown up at last, we are free to stop pretending.
Charles Handy