For business to survive over a long period, it needs to be contributing to society and people's well-being. Otherwise, who's going to want it? Otherwise you end up like Enron or some of these other companies.

We strive to hire and retain only those who embrace our MBM® Guiding Principles, which encompass integrity, compliance, value creation, Principled Entrepreneurship, customer focus, knowledge, change, humility, respect and fulfillment.

If you have methods without principles, you're going to have trouble. But if you develop methods based on principles, then you can make progress.

I don't have all the answers. I have a lot of questions. And I have some basic principles.

Do you want to have your feelings hurt a little bit because you have some negative feedback, or do you want to continue down the disastrous track you're on and have a huge disaster? Talk about a bruised ego. It may ruin your career.

Anytime students shout down a speaker who says something different, this is not good.

We must measure what leads to results, not simply what is easy to measure.