Do you want to have your feelings hurt a little bit because you have some negative feedback, or do you want to continue down the disastrous track you're on and have a huge disaster? Talk about a bruised ego. It may ruin your career.

Far too many businesses have been all too eager to lobby for maintaining and increasing subsidies and mandates paid by taxpayers and consumers.

Most companies want free enterprise in general because that produces better goods and services and makes people's lives better, but they don't want it in their business. They want protection from competition, they want subsidies, they want the government to pick winners and losers, and they want to be picked as winners, and that's what we're opposing, and that's what drives my whole efforts in policy, and in the political arena.

So to the best we can, what we do is focus on creating value for others, and how do we do that? We do it by trying to produce products and services that our customers will value more than their alternatives, and not just their alternatives today, but what the alternatives will be in the future. We try to more efficiently use resources than our competitors, and constantly improve in that, and we try to do the best job we can in creating a safe environment, and environmental excellence, and constantly improve at that.

If people don't learn to work by the time they're in their 30s, they're never very productive.

The role of business is to provide products and services that make peoples lives better - while using fewer resources - and to act lawfully and with integrity.

We find that when we make an acquisition, or we have a hiring experience, that's one of the hardest things to change. If you've been working for a company where you didn't dare challenge your boss, or what's politically correct in the company, then it affects your career.