I am like a chief. I like to taste the food. If it tastes bad, I don't serve it. I'm constantly monitoring what we do, and I'm always looking for better ways we can provide financial services, ways that would make me happy if I were a client.
Charles R. SchwabI quickly learned that if I kept at it and plowed right through the rejections I would eventually get somebody to buy my wares.
Charles R. SchwabAt the end of every day, having a clientele that speaks well of you, that's the largest source of business. I don't care what kind of business you're in. Clients referring us to their friends or relatives is so much more powerful than any advertising we could ever do.
Charles R. Schwab