Kindness is more powerful than compulsion.

There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. . . . I have yet to find a person, however great or exalted his station, who did not do better work and put forth greater effort under a spirit of approval than he would ever do under a spirit of criticism.

I couldn't read. I just scraped by. My solution back then was to read classic comic books because I could figure them out from the context of the pictures. Now I listen to books on tape.

I was once ask if a big business man ever reached his objective. I replied that if a man ever reached his objective he was not a big business man.

I consider my ability to arouse enthusiasm among men the greatest asset I possess. The way to develop the best that is in a man is by appreciation and encouragement.

Passion is the great slayer of adversity. Focus on strengths and what you enjoy.

Nobody wants to be passive; indexing is not passive - much more goes into indexing than watching a stock become the next buggy whip.