Well, I kind of think that the opposite is true. The customer is rarely right. And that is why you must seize the control of the circumstance and dominate every last detail: to guarantee that they're going to have a far better time than they ever would have had if they tried to control it themselves.
Charlie TrotterWhat I was reading was already part of my psyche, but finally someone else was saying it's okay to walk alone.
Charlie TrotterI love faltering. I love, in a sense, coming up short. Because you learn nothing from success. You learn so much from failing.
Charlie TrotterMy fantasy is to have a restaurant where there are no written menus, but where you just ask people, What are you in the mood for? Fish? Meat? White wine?
Charlie Trotter