Authenticity is not an innate quality - that is, you are not born with it. Being an authentic leader is not something you can say about yourself; it must be attributed to you.

We must treat others as if they matter, as if they are worthy of care and attention.

Sometimes we don't move forward because the people who love us the most unconsciously sabotage our efforts.

We should always be learning or we will cease to be able to change or adapt. I think the best work on leadership today is by Ronald Heifetz. His work is focused on adaptive leadership.

Authenticity is not an innate quality - that is, you are not born with it. Being an authentic leader is not something you can say about yourself; it must be attributed to you.

Friedman suggests self-differentiation is about knowing where you end and others begin.

I think the best value to leaders is understanding the generations for the purpose of integrating a younger workforce and transferring knowledge from an experienced workforce. I also think smaller companies may not have the resources for management training or recruiting and therefore there is not a lot of margin for error.