I was on significant financial aid, an only child, with parents who didn't have much living in North Carolina.

I was on significant financial aid, an only child, with parents who didn't have much living in North Carolina.

People are not good at expressing their frustration. The best way to listen to the customer is through metrics.

The audience might not be the size of Facebook, but how much time can you spend online and think, 'What did I just learn?

I don't really know what 'community' means. And I never use that word.

Ads shouldn't be in people's way.

I fundamentally believe that people have a genuine desire to be positively engaged in the world around them.