Once people have tried to do something they think is uniquely innovative and it doesn't work, they're actually now more valuable because they know what not to try the next time, or what to try differently.

When does your next idea come? You don't really know yet, and therefore there's a lot of uncertainty associated with innovation companies. Most often, the true innovators have to stand all by themselves at the beginning and predict that the world will be different.

You have to give credit where credit's due. Steve [Jobs] has been probably the single hardware/software forward-looking thinker and executor in our lifetime as an individual. He's quite a brilliant innovator.

If you want to be an innovator, you have to take risks. And sometimes things work and sometimes they don't work.

What most people don't understand about failure in innovation is that it's an investment. It's actually an investment in experience.

The Galvins like to think about certain things that most people think are impossible, and then we like to engage a process to try to make them possible.

We Galvins define leadership as 'taking people elsewhere.'