You have to give credit where credit's due. Steve [Jobs] has been probably the single hardware/software forward-looking thinker and executor in our lifetime as an individual. He's quite a brilliant innovator.

We Galvins define leadership as 'taking people elsewhere.'

What most people don't understand about failure in innovation is that it's an investment. It's actually an investment in experience.

The way that Wall Street works is most people like very steady quarterly earnings, and they like to be very popular instead of unpopular and they don't like to be the nail that sticks up, as they say.

Leading innovation can be a uniquely lonely and unpopular thing because most of the time, you have to stand by yourself saying, "Everybody sees the world this way. I see the world another way."

While we very much regret the impact this will have on certain employees, we must adjust our production capacity to the reality of current business conditions and reduce costs to improve overall financial performance.

The Galvins like to think about certain things that most people think are impossible, and then we like to engage a process to try to make them possible.