Out of discomfort comes greatness.

My background is advertising: I moved to New York from London in 1998 to start up the U.S. office of ad agency Bartle Bogle Hegarty.

The single largest pool of untapped resource in this world is human good intentions that never translate into action.

The single biggest lesson I learned was when a hire isn't working out fire them fast. My biggest mistakes, and where I've seen the worst results, were when I gave someone too many chances, or let a situation drift on for too long because I couldn't bring myself to terminate it.

I had a high-flying career. Never wanted to get married. All I wanted to do was have some fun.

I consider myself a rampant feminist.

Vulnerability is a loaded word, and it can off-putting and terrifying to people. The best moment of my life (and by the way, this actually wasn’t a single moment) was when I realized that I no longer give a damn about what anybody thinks. What you'd talk about as vulnerability, I'd talk about as simply being true to yourself.