Bureaucracies temporarily suspend the Second Law of Thermodynamics. In a bureaucracy, it's easier to make a process more complex than to make it simpler, and easier to create a new burden than kill an old one.

A firm is successful when the costs of directing employee effort are lower than the potential gain from directing.

The future presented by the internet is the mass amateurization of publishing and a switch from 'Why publish this?' to 'Why not?

There are three things you need to be a good writer: you need to read a lot, you need to write a lot, and you need a lot of feedback.

Time Warner has called and they want us all back on the couch, just consuming - not producing, not sharing - and we should say, 'No.'

The Shirky Principle declares that complex solutions, like a company, or an industry, can become so dedicated to the problem they are the solution to, that often they inadvertently perpetuate the problem.

If someone around you is multitasking, you pick up distraction like second-hand smoke.