Communications tools don't get socially interesting until they get technologically boring... It's when a technology becomes normal, then ubiquitous, and finally so pervasive as to be invisible, that the really profound changes happen.

[T]he ways in which the information we give off about our selves, in photos and e-mails and MySpace pages and all the rest of it, has dramatically increased our social visibility and made it easier for us to find each other but also to be scrutinized in public.

We use the word 'organization' to mean both the state of being organized and the groups that do the organizing.

[C]ollaborative production is simple: no one person can take credit for what gets created, and the project could not come into being without the participation of many.

Knowledge, unlike information, is a human characteristic; there can be information no one knows, but there can't be knowledge no one knows.

We systematically overestimate the value of access to information and underestimate the value of access to each other.

One of the biggest changes in our society is the shift from prevention to reaction.