The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.

We use the word 'organization' to mean both the state of being organized and the groups that do the organizing.

There is no news industry.

Prior to the internet, the last technology that had any real effect on the way people sat down and talked together was the table

What you need for a participatory system to work: "a plausible promise, an effective tool, and an acceptable bargain."

Multi-taskers often think they are like gym rats, bulking up their ability to juggle tasks, when in fact they are like alcoholics, degrading their abilities through over-consumption.

Human beings are social creatures - not occasionally or by accident but always. Sociability is one of our lives as both cause and effect.