The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.

The transfer of [...] capabilities from various professional classes to the general public is epochal.

Knowledge, unlike information, is a human characteristic; there can be information no one knows, but there can't be knowledge no one knows.

Wikipedia took the idea of peer review and applied it to volunteers on a global scale, becoming the most important English reference work in less than 10 years. Yet the cumulative time devoted to creating Wikipedia, something like 100 million hours of human thought, is expended by Americans every weekend, just watching ads.

The waterfall method amounts to a pledge by all parties not to learn anything while doing the actual work.

It is possible to think that the Internet will be a net positive for society while admitting that there are significant downsides - after all, it's not a revolution if nobody loses.

One of the best ways to know you're completely wrong, is to behave as if you're complete right.