The whole, 'Is the internet a good thing or a bad thing'? We're done with that. It's just a thing. How to maximise its civic value, its public good - that's the really big challenge.

Society doesn’t need newspapers. What we need is journalism.

Any system described by a power law [...] has several curious effects. The first is that, by definition, most participants are below average.

Behavior is motivation filtered through opportunity.

What you need for a participatory system to work: "a plausible promise, an effective tool, and an acceptable bargain."

The transfer of [...] capabilities from various professional classes to the general public is epochal.

Communications tools don't get socially interesting until they get technologically boring.