Motivation is the catalyzing ingredient for every successful innovation. The same is true for learning.

Don't worry about the level of individual prominence you have achieved; worry about the individuals you have helped become better people.

Its actually really important that you succeed at what youre succeeding at, but that isnt going to be the measure of your life.

Many think of management as cutting deals and laying people off and hiring people and buying and selling companies. That's not management, that's deal making. Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession.

Watching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.

This is one of the innovator’s dilemmas: Blindly following the maxim that good managers should keep close to their customers can sometimes be a fatal mistake.

Justification for infidelity and dishonesty in all their manifestations lies in the marginal cost economics of “just this once.