Regulatory fiat cannot create a market at a technologically interdependent interface. And by the same token, regulation and so-called monopoly power rarely prevail at modular interfaces between stages of value-added technology.
Clayton ChristensenDisruption is, at its core, a really powerful idea, but everyone hijacks the idea to do whatever they want now.
Clayton ChristensenWatching how customers actually use a product provides much more reliable information than can be gleaned from a verbal interview or a focus group.
Clayton ChristensenSteve Jobs and Apple taught us that profit is not the ultimate goal, but rather a consequence of something greater.
Clayton ChristensenThe personal computer was a disruptive innovation relative to the mainframe because it enabled even a poor fool like me to have a computer and use it, and it was enabled by the development of the micro processor. The micro processor made it so simple to design and build a computer that IB could throw in together in a garage. And so, you have that simplifying technology as a part of every disruptive innovation. It then becomes an innovation when the technology is embedded in a different business model that can take the simplified solution to the market in a cost-effective way.
Clayton Christensen