Around the late 1990s, I'd become convinced that one of the killer applications of robotics came from connecting robots to the Internet. The idea of solving generalized artificial intelligence was still far away, but heck, I could rent brains by hiring operators. iRobot was the name of the company and one of our most ambitious projects, iRobot LE.

My very clear vision for the ideal Roomba is one you never see and you never touch. Our research priorities are explicitly focused on the Roomba of the future that will deliver on the promise of automatically cleaning your floor.

In the beginning of Roomba, we all took turns answering the support line. Once, a woman called and explained that her robot had a defective motor. I said, 'Send it back. We'll send you a new one.' She said, 'No - I'm not sending you Rosie.'

One of the big things coming out of healthcare reform is a thing called the Community Living Assistance Services and Supports Act (CLASS) which is a mechanism to reimburse people staying at home for technology and services that allow them to stay at home.

We learned that very few people care how you accomplish something. Instead, these people care more about whether you create value for your end user.

I think, people are generally willing to imagine robots of all shapes, as humanoid robots are not practical.

The utility of the robot needs to come first. It's business model over technology.