The ideal vacuum cleaner would be one you never see. It needs to not just be a cool gadget, but a product that cleans your floor correctly. I can imagine people having a cupboard full of robots that only come out when you need them to fulfil a specific purpose.

We learned that very few people care how you accomplish something. Instead, these people care more about whether you create value for your end user.

In the beginning of Roomba, we all took turns answering the support line. Once, a woman called and explained that her robot had a defective motor. I said, 'Send it back. We'll send you a new one.' She said, 'No - I'm not sending you Rosie.'

Building robot versions of people is very expensive.

Hollywood likes to imagine robots as mechanical copies of ourselves - which is a terrible idea.

"Star Wars" was the right movie for me. I watched the MSE-6 droid leading the stormtroopers where they needed to go when they were under attack, and that got my attention much more so than C-3PO and R2-D2 because we could actually build that.

The answer is navigation, manipulation, and implementation of more sophisticated intelligence. The idea that a robot will become more aware of its environment, that telling it to "go to the kitchen" means something - navigation and understanding of the environment is a robot problem. Those are the technological frontiers of the robotics industry.