The way that the robotics market is going to grow, at least in the home, is that we'll have a number of different special purpose robots.

In the beginning of Roomba, we all took turns answering the support line. Once, a woman called and explained that her robot had a defective motor. I said, 'Send it back. We'll send you a new one.' She said, 'No - I'm not sending you Rosie.'

The reason it has taken so long for the robotics industry to move forward is because people keep trying to make something that is cool but difficult to achieve rather than trying to find solutions to actual human problems. Technology can be extremely expensive if you don't focus.

In the original 'Star Wars' movie, there is a small toaster-sized and shaped robot on the Death Star that guides Stormtroopers to where they need to go. I always liked that robot because I could imagine how to build it - and it served a real purpose.

There are so many opportunities to make a bad decision in building a robot company on top of all the normal ways that entrepreneurs screw up that it is incredibly difficult to truly create value because it is so cost-sensitive.

When I was building robots in the early 1990s, the problems of voice recognition, image understanding, VOIP, even touchscreen technologies - these were robotics problems.

Around the late 1990s, I'd become convinced that one of the killer applications of robotics came from connecting robots to the Internet. The idea of solving generalized artificial intelligence was still far away, but heck, I could rent brains by hiring operators. iRobot was the name of the company and one of our most ambitious projects, iRobot LE.