Good and solid analysis and a formal way of looking at a problem [are the core ingredients of good decisions].

Organization charts and fancy titles count for next to nothing.

It is the US government's desire for the Iraqi people to lead themselves, not for any outside power to be the leadership for Iraq in the future. There may be some transition period where the international community would have to help the Iraqi people put in place a representative government. But that is the goal, not for the United States, or any other nation, for that matter, who might be in such a coalition, if one is formed, to serve as the leader of the Iraqi nation.

Diplomacy never stops, and, with or without an election, it never stops.

Well, the correct answer is he is not a Muslim, he’s a Christian. He’s always been a Christian. But the really right answer is, what if he is? Is there something wrong with being a Muslim in this country?

I think whether you're having setbacks or not, the role of a leader is to always display a winning attitude.

We are not trapped in what the science of management says we can do. We are capable of doing what the art of leadership says is possible.