I have seen many organizations where there is this sense of purpose in the headquarters but it never gets cascaded down to everybody within the organization.

I'm going to be bringing people into the public diplomacy function of the department who are going to change from just selling us in the old USIA way to really branding foreign policy, branding the department, marketing the department, marketing American values to the world and not just putting out pamphlets.

My responsibility, our responsibility as lucky Americans, is to try to give back to this country as much as it has given us, as we continue our American journey together.

Always find different ways to accomplish the mission. Then run a counter-analysis and list the advantages and disadvantages. When you have done that, you are ready to make a decision.

Too often we act - ask our schools to be truant officers, our teachers to be truant officers, because we're giving them children who have, you know, they're not ready to learn. And if they're not ready to learn by the third grade, they know they're behind.

I think our initiative with respect to education and economic development can work in Saudi Arabia and it is up to the Saudis to decide how they wish to transform their society in order to make it prepared for the challenges of the 21st century.

The bottom line in all of it is that, in life, it's all about people.